Billers incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
Charges for delivery per item is applied if the order value is less than Rs 500. While orders of Rs 500 or above may be delivered free.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the Biller or our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Billers do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Billers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
The Biller offering the product
Product’s availability with the Biller
The destination to which you want the order shipped to and the location of the Biller.
Are there any hidden costs (sales tax, octroi, etc) on items sold by Billers on Buyonlinpc?
There are NO hidden charges when you make a purchase on Buyonlinpc. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Biller’s shipping policy.
Why does the estimated delivery time vary for each Biller?
You have probably noticed varying estimated delivery times for Billers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Biller, your shipping destination, and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.
Biller does not/cannot ship to my area. Why?
Please enter your pin code on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your Pincode until the checkout stage, the Pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
Whether the Biller ships to your location
Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location
At times Billers prefer not to ship to certain locations. This is entirely at their discretion.
Why is the CoD option not offered in my location?
The availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Delivery partner Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through a Delivery partner, you can return the item through a third-party courier service.
Return fees are borne by the Buyer.
As of now, Buyonlinpc doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued, but please ensure the delivery address is in India.
